candykittens

Can I cancel my order?

Can I amend my order?

How do I track my order?

How do I make a return?

Help! I have an issue with my order

Orders

Are Candy Kittens vegan?

Are Candy Kittens gluten free?

Are Candy Kittens dairy & nut free?

Are Candy Kittens Halal?

Help! I have an issue with my sweets.

Can I recycle your packaging?

Where are Candy Kittens produced?

Where are Candy Kittens packed?

Do Candy kittens sweets include Palm Oil?

Product & Nutrition

What is your subscription service?

How can I subscribe?

Can I change the product I am subscribed to?

Can I skip my next order without cancelling my subscription?

Can I change my delivery address?

Why isn't my discount code working?

Can I cancel my subscription?

Subscriptions

Do I need to create an account?

How do I reset or change my password?

How do I change the details on my account?

What is the Gourmet Gang?

How do I join the Gourmet Gang?

How can I earn points?

How can I redeem points?

I'm having an issue with my account, what do I do?

Do points expire?

Account & Loyalty

What are my shipping options?

Do you ship internationally?

Delivery

Where can I buy Candy Kittens?

I have an idea / feedback!

I want to become a stockist

The CK Capsule

Do you offer corporate or bulk discounts?

General

For any questions you may have once you've placed an order.

Have a question about our sweets? You'll find your answers here!

We cover all the basics on how you can manage your subscriptions.

You'll find info on our Gourmet Gang & account details in here!

Can't wait for your order? Check here for relevant info on timings and when your order will arrive.

For anything that doesn't fit into the other categories...