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Subscriptions

We cover all the basics on how you can manage your subscriptions.

What is your subscription service?

Our subscription service allows you to subscribe and save 15% on a range of our bundles, giving you the option to have a regular delivery of your favourite sweets, every 2, 4 or 6 weeks. We've made it easy and flexible, so you can pause, cancel or sw

How can I subscribe?

When you are on the product page, simply select ‘subscribe and save’, then choose how regularly you would like your delivery. Don't worry, you can cancel, pause, change the delivery frequency and even swap your product at any time!

Can I change the product I am subscribed to?

Yes, of course! Simply login to your account, click on ‘Manage Subscriptions’ and scroll down to ‘Products in your subscription’ where you will be able to swap your product to any other bundle in our range. You can upgrade or downgrade to a different

Can I skip my next order without cancelling my subscription?

Yes, no problem! Just log in to your account, click on ‘Manage Subscriptions' and scroll down to ‘Manage upcoming orders’. Here you can skip or change the quantity of any upcoming order. You can skip or resume as many times as you like.

Can I change my delivery address?

Yes! Within the ‘Manage Subscriptions’ part of your account, click on 'Shipping addresses' then 'Edit shipping address'. Once updated, all future orders will be shipped to the new address. You can update and change your address as many times as you l

Why isn't my discount code working?

Unfortunately, you cannot use discount codes on a subscription as these are already discounted - with your subscription you're saving 15%!

Can I cancel my subscription?

We hate to see you go and if you are having any issues with your subscription then please do get in touch with us via our Contact Us page to see if we can help with anything.Nonetheless, if you would still like to cancel, within your ‘Manage Subscrip