For most purchases you don't need an account to shop with Candy Kittens, but if you want to make it easier to use our online shop you can set one up.Creating an account means you can place orders without having to fill in your details every time you

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For most purchases you don&apos;t need an account to shop with Candy Kittens, but if you want to make it easier to use our online shop you can set one up.\n\nCreating an account means you can place orders without having to fill in your details every time you shop, and you can also review your order history. You can create an account by clicking on the account button on the top right of the screen or simply start shopping and set up an account when you checkout. By having an account you will also become part of our Gourmet Gang and earn points each time you shop - and guess what? Points can be redeemed for free sweets!\n\nFor subscription products, you will need to create an account as this will make it easier for you to manage your products online.&quot;}" style="font-size: 15px; font-family: Arial, Helvetica, sans-serif; font-style: normal;">For most purchases you don&apos;t need an account to shop with Candy Kittens, but if you want to make it easier to use our online shop you can set one up.<br><br>Creating an account means you can place orders without having to fill in your details every time you shop, and you can also review your order history. You can create an account by clicking on the </span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For most purchases you don&apos;t need an account to shop with Candy Kittens, but if you want to make it easier to use our online shop you can set one up.\n\nCreating an account means you can place orders without having to fill in your details every time you shop, and you can also review your order history. You can create an account by clicking on the account button on the top right of the screen or simply start shopping and set up an account when you checkout. By having an account you will also become part of our Gourmet Gang and earn points each time you shop - and guess what? Points can be redeemed for free sweets!\n\nFor subscription products, you will need to create an account as this will make it easier for you to manage your products online.&quot;}" style="font-size: 15px; font-family: Arial, Helvetica, sans-serif; font-style: normal;"><a href="https://candykittens.co.uk/account/login?return_url=%2Faccount"><span style="color: rgb(249, 128, 180);">account</span></a></span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For most purchases you don&apos;t need an account to shop with Candy Kittens, but if you want to make it easier to use our online shop you can set one up.\n\nCreating an account means you can place orders without having to fill in your details every time you shop, and you can also review your order history. You can create an account by clicking on the account button on the top right of the screen or simply start shopping and set up an account when you checkout. By having an account you will also become part of our Gourmet Gang and earn points each time you shop - and guess what? Points can be redeemed for free sweets!\n\nFor subscription products, you will need to create an account as this will make it easier for you to manage your products online.&quot;}" style="font-size: 15px; font-family: Arial, Helvetica, sans-serif; font-style: normal;"> button on the top right of the screen or simply start shopping and set up an account when you checkout. By having an account you will also become part of our Gourmet Gang and earn points each time you shop - and guess what? Points can be redeemed for free sweets!<br><br>For subscription products, you will need to create an account as this will make it easier for you to manage your products online.</span></p>

Do I need to create an account?

If you forget your password, don’t panic, just select the 'forgotten your password?' link at login and we’ll send you an email explaining how to reset it.If you can sign into your account, select the ‘edit your details’ tab and then click the ‘change

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If you forget your password, don&#x2019;t panic, just select the &apos;forgotten your password?&apos; link at login and we&#x2019;ll send you an email explaining how to reset it.\n\nIf you can sign into your account, select the &#x2018;edit your details&#x2019; tab and then click the &#x2018;change password&#x2019; box. A drop down will appear asking you to enter your old password and then select a new password before hitting &#x2018;save&#x2019;. &quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;">If you forget your password, don&#x2019;t panic, just select the &apos;forgotten your password?&apos; link at login and we&#x2019;ll send you an email explaining how to reset it.<br><br>If you can sign into your account, select the &#x2018;edit your details&#x2019; tab and then click the &#x2018;change password&#x2019; box. A drop down will appear asking you to enter your old password and then select a new password before hitting &#x2018;save&#x2019;. </span></p>

How do I reset or change my password?

You can change your details by logging into your account. Just click on 'edit your details' or 'edit addresses' to update your personal information, password and address book.

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can change your details by logging into your account. Just click on &apos;edit your details&apos; or &apos;edit addresses&apos; to update your personal information, password and address book.&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;">You can change your details by logging into your account. Just click on &apos;edit your details&apos; or &apos;edit addresses&apos; to update your personal information, password and address book.</span></p>

How do I change the details on my account?

The Gourmet Gang is our loyalty programme where you can earn points (£1 = 1 point), which can be redeemed into vouchers. The more points = the more sweets! By being part of our Gourmet Gang you'll also receive other sweet rewards, exclusive promotion

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;The Gourmet Gang is our loyalty programme where you can earn points (&#xA3;1 = 1 point), which can be redeemed into vouchers. The more points = the more sweets! By being part of our Gourmet Gang you&apos;ll also receive other sweet rewards, exclusive promotions, birthday treats and if you&apos;re a Silver or Gold member be the first to hear to hear and taste all new products!&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;">The Gourmet Gang is our loyalty programme where you can earn points (&#xA3;1 = 1 point), which can be redeemed into vouchers. The more points = the more sweets! By being part of our Gourmet Gang you&apos;ll also receive other sweet rewards, exclusive promotions, birthday treats AND if you&apos;re a Silver or Gold member you&apos;ll be the first to hear and taste all new products!</span></p>

What is the Gourmet Gang?

If you've created an account you're automatically added to our Gourmet Gang! If you've placed an order you've already got points which could be redeemed. Not made an account yet? Head over to our login page and sign up today.

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If you&apos;ve placed an order with us, or created an account you&apos;re automatically added to our Gourmet Gang! Not made an account yet? Head over to our login page here and sign up today.&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;">If you&apos;ve created an account you&apos;re automatically added to our Gourmet Gang! <span id="isPasted" style="font-size: 15px; font-family: Arial; font-style: normal;">If you&apos;ve placed an order you&apos;ve already got points which could be redeemed.&#xA0;</span>Not made an account yet? Head over to our </span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If you&apos;ve placed an order with us, or created an account you&apos;re automatically added to our Gourmet Gang! Not made an account yet? Head over to our login page here and sign up today.&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;"><a href="https://candykittens.co.uk/account/login?return_url=%2Faccount"><span style="color: rgb(249, 128, 180);">login page</span></a></span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;If you&apos;ve placed an order with us, or created an account you&apos;re automatically added to our Gourmet Gang! Not made an account yet? Head over to our login page here and sign up today.&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;"> and sign up today.&#xA0;</span></p>

How do I join the Gourmet Gang?

For ever £1 spent online, you'll earn 1 point so the more you spend, the more you earn! You can also earn points by following us on socials or leaving us a review. For all information head over to our Rewards Page here.

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For ever &#xA3;1 spent online, you&apos;ll earn 1 point so the more you spend, the more you earn! You can also earn points by following us on socials or leaving us a review. For all information head over to our Rewards Page here.&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;">For ever &#xA3;1 spent online, you&apos;ll earn 1 point so the more you spend, the more you earn! You can also earn points by following us on socials or leaving us a review. For all information head over to our </span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For ever &#xA3;1 spent online, you&apos;ll earn 1 point so the more you spend, the more you earn! You can also earn points by following us on socials or leaving us a review. For all information head over to our Rewards Page here.&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;"><a href="https://candykittens.co.uk/pages/rewards"><span style="color: rgb(249, 128, 180);">Rewards Page</span></a></span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;For ever &#xA3;1 spent online, you&apos;ll earn 1 point so the more you spend, the more you earn! You can also earn points by following us on socials or leaving us a review. For all information head over to our Rewards Page here.&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;"> here.</span></p>

How can I earn points?

You can manage all your points and vouchers within your account. Simply login and head over to our Rewards Page. If you have enough points you can redeem these into a £5, £10, £15, £20, or £25 voucher to spent online (minimum spends apply*). Our vouc

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can manage all your points and vouchers within your account. Simply login and head over to our Rewards Page. If you have enough points you can redeem these into a &#xA3;5, &#xA3;10, &#xA3;15, &#xA3;20, or &#xA3;25 voucher to spent online! Our vouchers do not have an expiry date but please note, only one code can be used per order and cannot be used on subscription products.&quot;}" style="font-size: 15px; font-family: Arial, Helvetica, sans-serif; font-style: normal;">You can manage all your points and vouchers within your account. Simply login and head over to our&#xA0;</span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can manage all your points and vouchers within your account. Simply login and head over to our Rewards Page. If you have enough points you can redeem these into a &#xA3;5, &#xA3;10, &#xA3;15, &#xA3;20, or &#xA3;25 voucher to spent online! Our vouchers do not have an expiry date but please note, only one code can be used per order and cannot be used on subscription products.&quot;}" style="font-size: 15px; font-family: Arial, Helvetica, sans-serif; font-style: normal;"><a href="https://candykittens.co.uk/pages/rewards"><span style="color: rgb(249, 128, 180);">Rewards Page</span></a></span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can manage all your points and vouchers within your account. Simply login and head over to our Rewards Page. If you have enough points you can redeem these into a &#xA3;5, &#xA3;10, &#xA3;15, &#xA3;20, or &#xA3;25 voucher to spent online! Our vouchers do not have an expiry date but please note, only one code can be used per order and cannot be used on subscription products.&quot;}" style="font-size: 15px; font-family: Arial, Helvetica, sans-serif; font-style: normal;">. If you have enough points you can redeem these into a &#xA3;5, &#xA3;10, &#xA3;15, &#xA3;20, or &#xA3;25 voucher to spent online (minimum spends apply*). Our vouchers do not have an expiry date but please note, only one code can be used per order and cannot be used on subscription products.</span><br><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can manage all your points and vouchers within your account. Simply login and head over to our Rewards Page. If you have enough points you can redeem these into a &#xA3;5, &#xA3;10, &#xA3;15, &#xA3;20, or &#xA3;25 voucher to spent online! Our vouchers do not have an expiry date but please note, only one code can be used per order and cannot be used on subscription products.&quot;}" style="font-size: 15px; font-family: Arial, Helvetica, sans-serif; font-style: normal;"></span><br><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can manage all your points and vouchers within your account. Simply login and head over to our Rewards Page. If you have enough points you can redeem these into a &#xA3;5, &#xA3;10, &#xA3;15, &#xA3;20, or &#xA3;25 voucher to spent online! Our vouchers do not have an expiry date but please note, only one code can be used per order and cannot be used on subscription products.&quot;}" style="font-size: 15px; font-family: Arial, Helvetica, sans-serif; font-style: normal;">*Minimum Spend when redeeming vouchers:</span><br><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can manage all your points and vouchers within your account. Simply login and head over to our Rewards Page. If you have enough points you can redeem these into a &#xA3;5, &#xA3;10, &#xA3;15, &#xA3;20, or &#xA3;25 voucher to spent online! Our vouchers do not have an expiry date but please note, only one code can be used per order and cannot be used on subscription products.&quot;}" style="font-size: 15px; font-family: Arial, Helvetica, sans-serif; font-style: normal;"></span></p><ul data-border="0" data-indent="0" data-stringify-type="unordered-list" id="isPasted"><li data-stringify-border="0" data-stringify-indent="0">&#xA3;5 pound off orders with a minimum purchase of &#xA3;15</li><li data-stringify-border="0" data-stringify-indent="0">&#xA3;10 pound off orders with a minimum purchase of &#xA3;25</li><li data-stringify-border="0" data-stringify-indent="0">&#xA3;15 pound off orders with a minimum purchase of &#xA3;30</li><li data-stringify-border="0" data-stringify-indent="0">&#xA3;20 pound off orders with a minimum purchase of &#xA3;35</li><li data-stringify-border="0" data-stringify-indent="0">&#xA3;25 pound off orders with a minimum purchase of &#xA3;40</li></ul>

How can I redeem points?

We're sorry to hear this! Please drop us an email via our Contact Us page letting us know the issue you're having so a member of our team can get this resolved for you asap.

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We&apos;re sorry to hear this! Please drop us an email via our Contact Us page letting us know the issue you&apos;re having so a member of our team can get this resolved for you asap.&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;">We&apos;re sorry to hear this! Please drop us an email via our </span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We&apos;re sorry to hear this! Please drop us an email via our Contact Us page letting us know the issue you&apos;re having so a member of our team can get this resolved for you asap.&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;"><a href="https://candykittens.co.uk/pages/contact-us"><span style="color: rgb(249, 128, 180);">Contact Us</span></a></span><span data-sheets-root="1" data-sheets-userformat="{&quot;2&quot;:11139,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We&apos;re sorry to hear this! Please drop us an email via our Contact Us page letting us know the issue you&apos;re having so a member of our team can get this resolved for you asap.&quot;}" style="font-size: 15px; font-family: Arial; font-style: normal;"> page letting us know the issue you&apos;re having so a member of our team can get this resolved for you asap.</span></p>

I'm having an issue with my account, what do I do?

Points in your account will expire a year after being earned if no orders have been placed. However, if you redeem points for vouchers, your voucher does not have an expiry date.

<p>Points in your account will expire a year after being earned if no orders have been placed. However, if you redeem points for vouchers, your voucher does not have an expiry date.</p>

Account & Loyalty